Discounts

Where: Marketing > Discounts
Who can use it: Permission: marketing.manage_discounts, marketing.view or manage marketing. Not available on SureScreen (menu board only) plans.
Open this page in SureTill

A discount rule describes a price reduction: its type, its value, the lowest order it applies to, a cap on how much it can take off, and how many times it can be used. Each rule also has a code. The page lists your rules and lets you switch them on and off.

Careful

In this version a discount rule is a record. No screen of the POS, the storefront or the QR table page picks a rule from this list and applies it to an order, and the usage counters only move if something records a use. Cashiers give a discount with the discount button in the POS cart, where they type a percentage or an amount. The POS discount needs the permission pos.apply_discount, cannot be added to a paid order, and a fixed amount cannot be more than the order total. For a code that customers type themselves, use Coupons.

Step by step

Create a rule

1. Open Marketing > Discounts and click New Discount Rule.
2. Type the Name, for example Happy Hour 20% Off.
3. Leave Code empty to get a random 8 character code, or type your own. Codes are made capital letters and must be unique.
4. Pick the Type and type the Value.
5. Add a Description, Min Order Amount, Max Discount Amount and Usage Limit if you need them.
6. Leave Active switched on and click Create Rule.

New Discount Rule: the window that opens.

Edit, switch off or delete a rule

1. Click the pencil button to edit the rule and click Update Rule.
2. Use the switch on the card to turn the rule on or off.
3. Click the red bin button and confirm Delete Discount to remove it. This cannot be undone.

Every setting explained

Setting	What it does
Total Rules card	Number of rules.
Active card	Rules that are on and not past their end date.
Total Usage card	Number of recorded uses of all rules.
Discount Given card	Total money recorded as discounted.
Search box	Searches by name or code.
Name	Required. Up to 255 characters.
Code	Optional. Up to 50 characters, unique. A random code is made when empty.
Type	Percentage, Fixed Amount, Buy X Get Y or Free Item.
Value	Required. Number, 0 or more. A percent for Percentage, a money amount for the others. The label shows your currency symbol.
Description	Free text for your staff.
Min Order Amount	Lowest order amount the rule is meant for. Empty means none.
Max Discount Amount	Most the rule may take off. Empty means no limit.
Usage Limit	How many times the rule may be used. 1 or more. Empty means unlimited.
Active switch	Turns the rule on or off.
Card badges	The type, the value, the code, the uses (for example 4/50 uses) and Active or Disabled.

Related articles

• Coupons
• Campaigns, Banners and Offers
• Loyalty Program