Where: Settings > Branches Who can use it: Sidebar permission: branches.view or manage branches. On SureTill cloud the number of branches you can create is limited by your plan. Open this page in SureTill
The page is titled Geographic Nodes. It lists every branch as a card and opens a full-screen Branch Configuration page when you add or edit a branch. Super admins and owners see all branches. Other users see only the branches assigned to them.
Shows the status badge (Active or Inactive), the name, the address, the number of active terminals, the manager name (Pending when none) and a status switch.
Status switch
Activates or deactivates the branch at once. An inactive branch is hidden from the POS branch selector.
Edit details
Opens Branch Configuration for that branch.
Delete Branch
Deletes the branch after you confirm. The primary branch cannot be deleted. The server answers Cannot delete primary branch.
Open Settings > Branches and click Add New Branch.
Type the Display Name. This is the only required field.
Fill in the phone, address, currency and time zone.
Set the options on the right side, or leave the defaults.
Click Save Config. The branch is created and active, and the options are saved with it.
The extra blocks (images, holiday hours, temporary closure, capacity, reports and the local settings override) appear only after the branch exists. Save the branch first, then open it again with Edit details.
The branch email address. It is saved with the branch.
Lead Manager
Shown on the form. It is not stored: the branch has no manager field in this version. The manager name on the card is always Pending.
Currency
Pick the branch currency from the list (name and code). A new branch starts with the default currency. The server uses it for symbols in messages and on printed lines.
Timezone
Pick from every time zone the browser knows, written as Region/City, for example Asia/Karachi. The branch is checked against its operating hours in this time zone.
Branch UUID
Shown for an existing branch. Use it when support asks which branch you mean.
Compares all your branches in a table: Branch, Code, Revenue, Orders and Avg Order. It needs at least two branches. Use the From and To dates next to it; when empty the last month is used.
Analytics
Opens the analytics report of this branch in a pop-up.
Benchmark
Opens the performance benchmark of this branch in a pop-up.
Royalty Report: From and To
The period. When empty the current month is used.
View Royalty Report
Shows the revenue of the branch for the period, the royalty rate and the royalty amount. The rate is the royalty rate saved on the branch, or 5 percent when none is saved.
Default: Enabled. When it is off the POS ignores the branch values for service charge, tax rate and tax inclusive, and uses the shared values. The two number boxes are greyed out.
Service Charge %
Added to dine-in orders of this branch. Default: 0.
Tax Rate %
Default tax rate of this branch. Default: 0.
Delivery Fee
Default delivery fee of this branch. Default: 0.
Tax Inclusive
Button that shows Active or Inactive. Active means prices already include tax. Default: Inactive.
Restaurant, Cafe, Bakery, Supermarket, General Store or Hybrid.
POS Mode
Table Service, Counter, Retail or Hybrid. Counter and Retail never show tables.
POS Opens On
Tables grid or Menu and cart. This is the first screen after sign-in. The Tables button in the bottom bar switches between the two at any time. Default: Tables grid.
Voiding an item or order whose bill is already printed needs a valid manager PIN. This closes the gap where someone prints the bill, voids a line and keeps the difference. Default: off.
Keep selling when the server is unreachable
Offline selling. Terminals keep dine-in and takeaway orders, cash payments and kitchen tickets on the device while the server is down and sync them when it is back. Orders taken offline get a terminal-coded number such as OFL-A2-260715-0007. Card and account payments cannot be taken offline. Default: off.
QR Table Orders
Three choices. Kitchen screen only: customer orders go straight to the KDS and nothing prints. Kitchen screen + print ticket: orders go to the KDS and a ticket prints. Staff accepts first: orders wait for staff to Accept or Reject, and nothing reaches the kitchen or uses stock until accepted. Default: Kitchen screen only.
Auto-reject if nobody answers within
Only for Staff accepts first. Minutes from 1 to 240. Default: 10.
Placing a takeaway or delivery order prints the BILL with a big TOKEN number instead of a kitchen ticket. One printout is both bill and token. Dine-in is not affected. Default: off.
Prepared (Kitchen), Packaged (Retail), Weighted (Scale) or Service. Default: Prepared.
Product Card Style
Image Cards, Compact List or Detailed List. Default: Image Cards.
Low Stock Alert
The stock number at which a product counts as low. Default: 10.
Max Items/Order
The most items allowed in one order. Default: 100.
Receipt Footer
A short text printed at the bottom of the receipt of this branch. Example: Thank you!
Order # Prefix
Letters placed in front of order numbers of this branch. Order numbers are built as prefix, date (yymmdd) and a four-digit counter, for example ORD-261020-0001. When empty, a prefix is made from the branch name.
Auto-Add on Scan
Adds a product to the cart when its barcode is scanned.
