Restaurant POS for New Zealand that does not stop when the connection does
From a city bistro to a cafe on a rural highway, Kiwi venues cannot afford a till that freezes when the broadband drops. SureTill runs a full backend inside your venue and brings Uber Eats orders into the kitchen without another tablet.
Does a restaurant POS in NZ need to work offline?
Yes, if you want service to carry on through an outage. Fibre is fast until a road crew cuts it, and rural lines drop more often. SureTill keeps taking orders, printing kitchen tickets and counting stock locally, then catches up when the line returns.
SureTill runs on a server inside your venue. Service never waits on a distant server.
KOT routing per station and the kitchen display run over your own network, so the pass keeps moving.
After an outage, your in-store server syncs to an optional cloud mirror. Nothing is entered twice.
If you are weighing up cloud and offline systems, offline POS vs cloud POS walks through the same busy evening on both.
What should a POS system for a New Zealand restaurant include?
Table service, kitchen routing, stock control and delivery, with bills that show GST correctly. SureTill covers all of that on one system.
Itemised bills with configurable tax rates, set to 15% GST for New Zealand.
Tables and floor plans, with dine-in, takeaway and delivery from one screen.
Route each item to the right station on printers or a kitchen display system.
Deducts at kitchen-send, with unit conversion, wastage, batches and expiry. See inventory.
Loyalty, gift cards and prepaid balances, QR table ordering and an online storefront.
Multi-branch dashboard, roles and permissions and audit logs. All on the features page.
Can a New Zealand restaurant get Uber Eats orders straight into the POS?
Yes. Uber Eats operates in New Zealand, and SureTill integrates with it through the official API, so orders appear in the POS and the kitchen gets a ticket straight away.
- Accept, reject and mark ready from SureTill
- Uber Eats menu and prices kept in SureTill
- No extra Uber Eats tablet at the counter
DoorDash also operates in New Zealand: ask us which delivery apps we can connect. New Uber Eats orders arrive over the internet, so they need a connection.
Uber Eats is a trademark of Uber Technologies, Inc. SureTill is an independent integration and is not affiliated with or endorsed by Uber.
How is SureTill set up and supported in New Zealand?
Remotely. There is no NZ office, so the demo, setup, training and support all happen by video call, phone and WhatsApp.
Thirty minutes on a video call, using your own menu.
A one-time setup and training fee plus a flat monthly fee. No cut of sales. See pricing.
Phone and WhatsApp support after you go live.
Many of the questions NZ owners ask are the same ones Australian venues ask. The Australian restaurant POS page covers them in more depth.
Restaurant POS questions from NZ owners
Not covered here? Ask on WhatsApp and you'll get a straight answer.
Is SureTill available in New Zealand?
Yes. There is no NZ office: setup and support are remote, by video call, phone and WhatsApp, and setup help and training are included in the one-time setup fee.
Can SureTill print bills with 15% GST?
Bills are itemised and tax rates are configurable, so you can set GST at 15%. Check how your GST returns are prepared with your accountant before you go live.
Does SureTill work with Uber Eats in New Zealand?
Yes. SureTill integrates with Uber Eats through the official API, and Uber Eats operates in New Zealand. Orders land in the POS and print to the kitchen with no separate tablet. DoorDash also operates in NZ; ask us which delivery apps we can connect.
What keeps working if our connection goes down?
Billing, kitchen tickets, the kitchen display and stock deduction all run on the terminal and sync when you are back online. New Uber Eats orders need a connection to arrive.
How much does SureTill cost in NZ?
Pricing is quoted per venue: a one-time setup and training fee plus a flat monthly fee, with no cut of your sales. Call +92 332 7685715 or book a free demo for a quote.
See it run with the internet unplugged.
Book a free 30-minute demo by video call from anywhere in New Zealand. We will disconnect the network and keep sending orders to the kitchen.