In production in Pakistan & AustraliaIntegrates with Uber Eats
SureTill
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Melbourne

POS system for Melbourne restaurants, cafes and bakeries

SureTill is already in production in Melbourne, running counter billing and kitchen tickets at Meadow Heights Lebanese Bakery. It is an offline-first POS with recipe-based stock and an optional Uber Eats integration, set up and supported remotely.

Live in MelbourneRemote setup and supportUber Eats integratedWorks offline
SureTill launchpad on a touchscreen terminal at a restaurant counter, with a receipt printing (illustrative)
In production

Which Melbourne businesses use SureTill?

Meadow Heights Lebanese Bakery in Melbourne runs SureTill for bakery counter billing and kitchen tickets. Separately, the bakery also sells on Uber Eats and DoorDash.

Counter billing

Bakery counter sales are billed on SureTill.

Kitchen tickets

Orders go to the kitchen as tickets from SureTill.

Built by an operator

SureTill was built by a restaurant owner and handles over 1,000 orders per branch per day at Flavourz in Lahore.

See the bakery POS page for how a bakery counter is set up.

Why offline matters

Why should a Melbourne venue choose an offline-first POS?

Because an internet dropout should not close your kitchen. SureTill keeps billing, kitchen tickets, the kitchen display and stock deduction running inside your venue, with or without the NBN.

The server lives in your venue

SureTill runs on a server inside your venue. Nothing waits on a server elsewhere.

Sync when the line is back

Your in-store server syncs to the optional cloud mirror after an outage. No re-entry.

Self-hosted or cloud mirror

Keep your data on your own server, and add a cloud mirror if you want remote reports.

More detail: offline POS vs cloud POS.

Remote setup

How does POS setup work for a Melbourne venue?

Setup and support are remote, by video call, phone and WhatsApp. Here is what that looks like from the first call to your first trading day.

1. Free demo

A 30-minute video call on your own menu, with the internet unplugged so you can see what keeps working.

2. A quote

A one-time setup and training fee plus a flat monthly fee, with no cut of your sales. See pricing.

3. Setup with you

Menu, tables, kitchen stations, printers and staff roles, configured with you over a video call.

4. Training and go-live

Staff training before your first shift, then ongoing support on phone and WhatsApp.

Features

What does SureTill include?

One system for the counter, the kitchen and the stock room, whatever kind of venue you run.

Tables and order types

Floor plans, dine-in, takeaway and delivery on one screen.

Kitchen tickets and KDS

KOT routing per station, on printers or a kitchen display.

Recipe-based stock

Deducts at kitchen-send, with wastage, batches and low-stock alerts. See inventory.

Loyalty and QR ordering

Loyalty, gift cards, prepaid balances, QR table ordering and an online storefront.

Multi-branch control

A multi-branch dashboard, roles and permissions, and audit logs.

Hardware choice

Windows, Linux and Android terminals with ESC/POS printers. All on the features page.

Uber Eats

Can a Melbourne restaurant take Uber Eats orders on SureTill?

Yes. SureTill integrates with Uber Eats, so orders arrive in the POS and print to the kitchen without a separate tablet.

  • Accept, reject and mark ready from SureTill
  • Uber Eats menu and prices managed from SureTill
  • Orders print to the right kitchen station
What needs a connection

New Uber Eats orders arrive over the internet, so they need a connection. On DoorDash too? Ask us which delivery apps we can connect.

How the Uber Eats integration works

Uber Eats is a trademark of Uber Technologies, Inc. SureTill is an independent integration and is not affiliated with or endorsed by Uber.

FAQ

POS questions from Melbourne owners

Not covered here? Ask on WhatsApp and you'll get a straight answer.

Is SureTill used in Melbourne?

Yes. Meadow Heights Lebanese Bakery in Melbourne runs SureTill for bakery counter billing and kitchen tickets.

Do you have an office in Melbourne?

No. SureTill setup and support are remote, by video call, phone and WhatsApp. Setup help and staff training are part of the one-time setup fee.

What hardware do I need?

A Windows, Linux or Android terminal, and ESC/POS thermal printers connected over USB, LAN or Bluetooth. A kitchen display screen is optional. Tell us what you already have before buying anything new.

Does it work with Uber Eats?

Yes. SureTill integrates with Uber Eats through the official API. Orders land in the POS, print to the kitchen, and are accepted, rejected and marked ready from the same screen, with no separate tablet.

How much does a POS system cost in Melbourne with SureTill?

Pricing is quoted per venue: a one-time setup and training fee plus a flat monthly fee, with no cut of your sales. Call +92 332 7685715 or book a free demo for a quote.

Book a demo from your Melbourne venue.

A 30-minute video call on your own menu. We will unplug the internet, ring up an order and print the kitchen ticket while you watch.